NHTSA Complaint #10876056 — 2014 TOYOTA 4RUNNER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10876056
Vehicle	2014 TOYOTA 4RUNNER
Component	ELECTRICAL SYSTEM
Date of Incident	June 10, 2016
Date Filed	June 23, 2016
Mileage	23,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE DRIVING, THE NAVIGATION/RADIO SCREEN SHUTS OFF AND SEEMS TO RE-BOOT REPEATEDLY. IT IS FRUSTRATING WHEN USING THE RADIO, AND DANGEROUS WHEN THE NAVIGATION SYSTEM GOES BLANK WHILE WE ARE DEPENDING ON IT TO GET US TO OUR DESTINATION. WE HAVE HAD TO IMMEDIATELY PULL OFF THE ROAD TO WAIT FOR IT TO COME BACK ON-LINE AND NOW WE RESORT TO USING OUR SMART PHONE AS A BACK-UP BECAUSE THE NAVIGATION SYSTEM ON THE VEHICLE IS NOT DEPENDABLE. IT HAS ALWAYS HAPPENED WHILE DRIVING OF COURSEM AS THAT'S WHEN IT IS BEING USED. THIS JUST STARTED HAPPENING JUNE 10TH AND HAS HAPPENED 4 TIMES IN LESS THAN 2 WEEKS

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