NHTSA Complaint #10875912 — 2006 LEXUS IS 250

IS 250 DASH HAS MELTED AND CREATES HARSH GLARE AND REFLECTS INTO THE WINDSHIELD BLOCKING THE VIEW OUT THE FRONT (SEE THE ATTACHED PICTURE IN WHICH THE GOOEY SURFACE OF THE DASH IS BLOCKING THE VIEW OF OTHER VEHICLES ON THE ROAD) WHEN DRIVING EAST OR WEST TOWARDS THE SUN MAKING IT DANGEROUS TO DRIVE. THE PROBLEM IS WORST ON HOT DAYS WHEN THE DASH BECOMES MORE TACKY, GOOEY, AND REFLECTIVE. THE DASH ALSO SEEMS TO OFF GAS AND CREATE A HAZE THAT BUILDS ON THE WINDSHIELD. TOYOTA IS REPLACING SOME OFF THE DASHES AND INTERIORS THROUGH A "WARRANTY ENHANCEMENT" BUT WILL NOT REPLACE MINE BECAUSE THE VEHICLE HAS BEEN IN A WRECK, HAD AN INSURANCE CLAIM, AND BEEN REPAIRED. THIS VOIDS THEIR "ENHANCEMENT". THE ISSUE IS PRESENT ON MANY LEXUS VEHICLES, THOUGH AND CAN BE A HAZARD. THEY WILL NOT FIX MY VEHICLE BECAUSE THIS ISSUE IS NOT YET A RECALL. I AM WORRIED ABOUT NOT BEING ABLE TO SEE OUT OF THE VEHICLE WELL.