NHTSA Complaint #10875824 — 2016 FORD MUSTANG

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	10875824
Vehicle	2016 FORD MUSTANG
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	June 20, 2016
Date Filed	June 22, 2016
Mileage	250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

SITTING AT A STOP LIGHT, COMPUTER SYSTEM INSIDE CAR SHUTS OFF BUT CAR IS STILL RUNNING. COULD NOT TURN CAR OFF OR OPEN THE DOORS. AFTER HITTING THE UNLOCK BUTTON SEVERAL TIMES I REALIZED I WAS LOCKED IN THE CAR. AFTER ABOUT 10 SECONDS, THE SYSTEM REBOOTED ITSELF AND STARTING BLINKING ERROR CODES. 37 CODES TO BE EXACT. THIS IS A SAFETY ISSUE, IF THERE WOULD HAVE BEEN AN ACCIDENT THE PERSON INSIDE THE CAR COULD NOT GET OUT.

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