NHTSA Complaint #10875746 — 2012 FIAT 500

THE CAR WAS PURCHASED ON APRIL 15, 2016. SINCE THEN, I HAVE HAD TO TAKE THE CAR IN FOR SERVICE SEVERAL TIMES. THE FIRST ISSUE WAS A PROBLEM WITH THE BRAKE LIGHT. THE SECOND ISSUE WAS THAT THE GEARS WOULD NOT MOVE AND I HAD TO USE A SCREW DRIVER TO CHANGE THE CAR FROM PARK TO DRIVE AND VICE VERSA, DRIVE TO REVERSE AND VICE VERSA, ETC... THE THIRD ISSUE WAS THAT THE CAR ROLLED BACKWARDS. THE RECENT ISSUE WAS FOR A RECALL ON THE POWERTRAIN CONTROL. IN ADDITION, THE CAR WHILE DRIVING ON THE FREEWAY AND LOCAL STREETS DRIFTS TO THE RIGHT SIDE. AS A RESULT OF THE DRIFTING, I HAVE HAD ALMOST THREE CAR ACCIDENTS IN THE PAST MONTH. THE SERVICE REPRESENTATIVE INFORMED ME THAT THE DRIFTING IS A RESULT OF THE ROADS ON THE FREEWAY AND LOCALLY AND NOT AN ISSUE WITH THE CAR. I NO LONGER FEEL SAFE DRIVE TO THIS CAR AND FEAR GETTING INTO A MAJOR ACCIDENT. TODAY I CONTACTED THE FIAT OWNER ASSISTANCE TO FILE A COMPLAINT AND REQUEST THAT THE ISSUE BE ADDRESSED. THEIR RESPONSE WAS THAT THE CAR WAS SAFE AS PER THE SERVICE REPORTS AND THAT I SHOULD GET A WHEEL ALIGNMENT AT MY EXPENSE. THIS RECOMMENDATION WAS MADE BY A CORPORATE REPRESENTATIVE AND NOT A MECHANIC. I AM FILING THIS COMPLAINT IN HOPES THAT THE ISSUE BE ADDRESSED AND THAT I AM ABLE TO RETURN THE FIAT FOR ANOTHER VEHICLE THAT IS SAFE AND MEET THE STANDARD OF QUALITY FIAT IS KNOWN FOR.