NHTSA Complaint #10875543 — 2004 MINI COOPER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10875543
Vehicle	2004 MINI COOPER
Component	STEERING
Date of Incident	June 16, 2016
Date Filed	June 21, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER TO BE REMEDIED; HOWEVER, THE CONTACT BELIEVED THAT THEY DID NOT INSPECT THE VEHICLE. THE CONTACT WAS NOTIFIED BY A TECHNICIAN THAT IT SHOULD HAVE TAKEN FOUR HOURS TO COMPLETE THE INSPECTION AND PERFORM ANY NECESSARY REPAIRS. THE CONTACT DID NOT BELIEVE THE REPAIR WAS ADEQUATELY PERFORMED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/27/16*LJ CONSUMER STATED THE DEALERSHIP SAID CAR WAS FINE, CONSUMER WANTS TO KNOW IT IF IT WAS RECALLED WHY THE PARTS WERE NOT REPLACED UPDATED 6/12/18*JB

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