NHTSA Complaint #10875333 — 2007 CHEVROLET IMPALA UNKNOWN OR OTHER

Complaint Details

ODI Number	10875333
Vehicle	2007 CHEVROLET IMPALA
Component	UNKNOWN OR OTHER
Date of Incident	May 1, 2016
Date Filed	June 20, 2016
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

VEHICLE STATIONARY. FIRST OF ALL, CAR KEY BROKE OFF IN THE LOCK. THE BOTTOM HALF IS EMBEDDED IN THE LOCK SO THE SPARE KEY WILL NOT GO IN. THEREFORE, CANNOT LOCK THE CAR AT ALL. SECOND, LEFT REAR DOOR WILL NOT OPEN. THE CHILD SAFETY LOCK IS NOT ON. DOOR WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE. I TRANSPORT FOUR SENIORS TO AND FROM CHURCH EVERY WEEK, AND THEY HAVE A VERY HARD TIME GETTING IN AND OUT OF THE CAR FROM THE RIGHT DOOR ONLY IN HAVING TO SLIDE SO FAR OVER. ALSO, SINCE THE CAR CANNOT BE LOCKED, THEY CANNOT LEAVE THEIR THINGS IN IT FOR FEAR OF SOMEONE TAKING THEM. WHY OH WHY DIDN'T CHEVY PUT A LOCK ON BOTH OF THE FRONT DOORS??

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