NHTSA Complaint #10875235 — 2007 CHRYSLER PACIFICA AWD POWER TRAIN

Complaint Details

ODI Number	10875235
Vehicle	2007 CHRYSLER PACIFICA AWD
Component	POWER TRAIN
Date of Incident	June 16, 2016
Date Filed	June 20, 2016
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TAKATA RECALL. MY HUSBAND WAS DRIVING IT ON FRIDAY AND MADE A NOISE, THOUGHT IT WAS TIRE BROUGHT TO TIRE PLACE AND THEY STATED THAT THE TRANSFER CASE HAS CRACKS IN IT. WE HAD THE TRANSFER CASE GO BAD IN NOVEMBER 2015 AND REPLACED IT WITH A COST OF OVER $2,000.00. NOW THE TRANSFER CASE CRACKED AND CHRYSLER IS SAYING THAT IT HAS A 3YR 100,000 WARRANTY ON IT AND WE TOOK IT TO A DEALER UNDER THEIR INSTRUCTIONS, AND THE DEALER CALLED AND SAID THAT IT IS NOT COVERED BECAUSE THE TIRES ARE OFF 1/8" OF AN INCH WHICH MADE IT CRACK, NEVER IN MY LIFE HAVE I HEARD THAT TIRES BEING LOW ON PRESSURE OR WORN CAUSE PIECES OF YOUR CAR TO CRACK!! THIS NEEDS TO BE INVESTIGATED IMMEDIATELY.

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