NHTSA Complaint #10875161 — 2012 NISSAN VERSA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10875161
Vehicle 2012 NISSAN VERSA
Component ENGINE
Date of Incident
Date Filed
Mileage 25,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I BOUGHT MY CAR BRAND NEW WITH 18 MILES ON IT. AT APPROXIMATELY 25K I WAS DOING A FLUID CHECK ON MY VEHICLE BECAUSE WHILE DRIVING THE CAR STUTTER WHILE ACCELERATING. WHEN I POPPED THE HOOD OPEN I NOTICED THE MY COOLANT RESERVOIR TANK WAS BONE DRY. I FOUND SOME COOLANT IN MY GARAGE AND IMMEDIATELY ADDED IT TO THE RESERVOIR TO GET IT DOWN TO THE DEALERSHIP WITH NO ISSUE. THE FOLLOWING DAY I BROUGHT IT INTO THE DEALERSHIP AND WAS TRYING TO EXPLAIN MY SITUATION. THE SERVICE TECH LOOKED AT THE CAR AND KEPT SAYING THAT THE TANK WAS FULL AND THERE WAS NOTHING WRONG WITH IT EVEN THOUGH I EXPLAINED THAT I ADDED SOME TO GET IT THERE. THEY FINALLY TOOK MY CAR BACK AND HAD IT FOR 2 DAYS. WHEN I CAME DOWN TO PICK IT UP THAT SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. THEY SAID THEY PRESSURE TESTED THE COOLING SYSTEM AND FOUND NO LEEKS AND TOLD ME I WAS IMAGING THING AS FAR AS THE STUTTER WITH MY TRANNY. AT APPROXIMATELY 32K AGAIN I WAS LOW (1/4 FULL) ON COOLANT AND THE STUTTER STILLED HAPPENED INTERMITTINGLY. AGAIN I TOOK IT DOWN TO THE DEALERSHIP. THEY HAD IT FOR ABOUT 2 DAYS AND WHEN I GOT IT BACK THEY TOLD ME THE SAME THING. AT APPROX. 38K THE STUTTERING HAD GOTTEN WORSE AND THERE WOULD BE TIMES THAT ID PRESS THE ACCELERATOR AND NOTHING WOULD HAPPEN FOR ABOUT 5-10 SECONDS. I TOOK IT BACK TO THE DEALERSHIP FOR THE TRANNY ONLY THIS TIME. AND THEY TOLD ME WITH OUT THE CHECK ENGINE LIGHT COMING ON THERE WAS NOTHING THEY COULD DO FOR MY CAR EVEN THOUGH IT WAS UNDER WARRANTY. I HAVE ALMOST BEEN IN A COUPE ACCIDENTS BECAUSE THE TRANNY WOULD NOT RESPOND WHILE PRESSING THE ACCELERATOR.

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