NHTSA Complaint #10874996 — 2012 FORD FIESTA
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10874996 |
| Vehicle | 2012 FORD FIESTA |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 45,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
THIS IS AN ONGOING PROBLEM WITH THIS VEHICLE. WHEN ACCELERATING FROM A STOP THE CAR HESITATES/STALLS/SHUDDERS THEN LURCHES FORWARD. THERE ARE ALSO SIMILAR INTERMITTENT PROBLEMS IN ALL TYPES OF SITUATIONS. BASICALLY IF THE CAR IS MOVING THERE ARE PROBLEMS WITH THE TRANSMISSION. IT BECOMES WORSE THE LONGER YOU DRIVE THE CAR. FORD IS AWARE OF THIS PROBLEM AND HAS EXTENDED THE WARRANTY ON THE TRANSMISSION DUE TO COMPLAINTS. THE DEALERSHIP WHERE I PURCHASED THE CAR WOULD NOT EVEN WORK ON IT SO I HAD TO GO TO ANOTHER DEALERSHIP. I HAVE BEEN IN THE SECOND DEALERSHIP MULTIPLE TIMES OVER ALMOST A YEAR NOW BUT THE CAR IS STILL NOT FIXED. THEY KEEP TELLING ME THE PARTS ARE ON ORDER BUT EVEN IF THEY DO GET THEM IN THERE IS NO GUARANTEE THEY WILL FIX THE PROBLEM. ACCORDING TO THEIR "TRANSMISSION GUY" THESE AUTOMATICS, NOW IN MILLIONS OF FORD MODELS OVER MANY YEARS, NEED TO BE REMOVED AND REPLACED WITH SOMETHING ELSE AS THEY WILL NEVER WORK PROPERLY. I AGREE AND THINK FORD IS JUST IGNORING THE PROBLEM HOPING PEOPLE WILL GIVE UP. THE CAR IS UNSAFE TO DRIVE PERIOD. NOW I HAVE A VEHICLE THAT I PAID GOOD MONEY FOR AND I AM SCARED TO DRIVE IT AND FORD WILL NOT FIX IT UNDER WARRANTY. I WOULD TRADE THE CAR BUT EVEN THE DEALERSHIP WON'T GIVE ME ANYTHING FOR IT AS THEY ARE AWARE OF ALL THE COMPLAINTS. SO BASICALLY MY CAR HAS, IN 4 YEARS, DEPRECIATED TO BEING WORTHLESS. I WOULD LIKE MY MONEY BACK SO I CAN AT LEAST BUY ANOTHER CAR THAT I CAN ACTUALLY DRIVE.
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