NHTSA Complaint #10874887 — 2011 GMC ACADIA EXTERIOR LIGHTING

Complaint Details

ODI Number	10874887
Vehicle	2011 GMC ACADIA
Component	EXTERIOR LIGHTING
Date of Incident	June 17, 2016
Date Filed	June 17, 2016
Mileage	69,520 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

WE BOUGHT THIS CAR IN FEB. 2016 USED WITH ONLY 66,000 MILES. ABOUT 2 MONTHS AFTER WE PURCHASED IT, THE PASSENGER LOW BEAM LIGHT WENT OUT. I PURCHASED A BULB TO REPLACE, BUT IT PROVED TO BE DIFFICULT. I HAD 3 OPEN RECALLS SO I BROUGHT CAR IN TO DEALER. THE NIGHT BEFORE BRINGING IT IN, DRIVER LOW BEAM LIGHT WENT OUT. I ASKED DEALER TO REPLACE BULBS WHILE VEHICLE WAS THERE. RECEIVED A PHONE CALL FROM THE DEALER THAT THE BULBS COULD NOT BE REPLACED BECAUSE HEADLIGHT HOUSING WAS MELTED!!!! THIS SEEMS TO BE A RECURRING PROBLEM WITH ACADIAS AND A RECALL SHOULD BE ISSUED!!!!

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