NHTSA Complaint #10874719 — 2015 FORD MUSTANG

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10874719
Vehicle 2015 FORD MUSTANG
Component ENGINE
Date of Incident
Date Filed
Mileage 8,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

PURCHASED THE CAR BRAND NEW NOV 2014. THE 1ST OCCURRENCE WAS AROUND MAY OR JUNE OF 2015 ON A CITY STREET AND I WAS SLOWING DOWN WHILE IN 6TH GEAR WITH THE CLUTCH PUSHED IN AND THEN I PULLED THE SHIFTER INTO NEUTRAL. THE RUN ACTIVE POWER CAUGHT MY EYE AND THEN THERE I ALSO SO THE THE RPM WAS ON 0. I QUESTIONED MYSELF ON THIS 1ST INCIDENT THAT MAYBE I DID SOMETHING WRONG. 2ND INCIDENT HAPPENED SOMETIME IN SEPT 2015 AND I WAS ON ANOTHER CITY STREET IN 4TH GEAR GETTING READY TO COME TO A STOP AT A RED LIGHT, WITH THE CLUTCH ALL THE WAY TO THE FLOOR I PLACED THE SHIFTER IN NEUTRAL AND I HAD A FEELING THAT THE CAR WASN'T ON ANYMORE AND LOOKED AT THE GAUGES AND SAW THAT RUN ACTIVE POWER WAS ON AGAIN AND RPM WAS ON 0. THIS TIME I KIND OF STARTED TO SUSPECT THE CAR. 3RD OCCURRENCE HAPPENED JUNE 11TH 2016 AND I WAS ON A HIGHWAY SLOWING DOWN FROM 55 OR SO AND PUSH IN THE CLUTCH TO NEUTRAL AND WHILE ROLLING IN NEUTRAL AROUND 40 TO 45 MPH I SAW THE RPM GO STRAIGHT TO 0 AND AT THIS POINT IM CONVINCED THERE NEEDS TO BE A RECALL. ALL 3 INCIDENTS I QUICKLY STARTED THE CAR BACK UP WHILE ROLLING. ALSO SINCE I'VE PURCHASED THE CAR I'VE HAD THE DISPLAY RANDOMLY SAY THAT ALL OF MY DRIVE MODES ARE UNAVAILABLE, TRACTION CONTROL UNAVAILABLE, HILL ASSIST UNAVAILABLE, AND A FEW MORE. 1ST TIME I NOTICED THAT WAS WHILE SITTING IN TRAFFIC, AND 2ND TIME WAS ON A RANDOM START UP. I BELIEVE THIS COULD BE A COMPUTER ISSUE. *TT VIN NUMBER UNAVAILABLE UPDATED 6/15/18*JB

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