NHTSA Complaint #10874682 — 2013 VOLKSWAGEN JETTA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10874682
Vehicle	2013 VOLKSWAGEN JETTA
Component	STEERING
Date of Incident	June 5, 2016
Date Filed	June 16, 2016
Mileage	50,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I AM HAVING TROUBLE GETTING MY KEY TO TURN OFF AGAIN. THE CAR WILL TURN ON WITH EASE BUT WHEN I PARK AND GO TO TAKE THE KEY OUT IT'S STUCK IN THE "ON" POSITION AND I HAVE A HARD TIME TURNING OFF TO GET THE KEY OUT OF THE IGNITION SWITCH. THE CAR WAS UNDER THE ORIGINAL MANUFACTURERS WARRANTY THE FIRST TIME THIS HAPPENED AND A LOCAL DEALER REPLACED THE IGNITION SWITCH JANUARY 2015. I AM NOW HAVING THE SAME ISSUE HOWEVER THE CAR IS OUT OF BOTH THE MANUFACTURER'S WARRANTY PERIOD AND ALSO THE 1YR. WARRANTY FOR THE REPLACEMENT SWITCH, AND BY ONLY 6 MONTHS I MIGHT ADD.

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