NHTSA Complaint #10874538 — 2012 DODGE GRAND CARAVAN

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10874538
Vehicle	2012 DODGE GRAND CARAVAN
Component	STRUCTURE:BODY:DOOR
Date of Incident	June 10, 2016
Date Filed	June 16, 2016
Mileage	110,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. WHILE DRIVING THE VEHICLE, THE DOOR PANEL STARTED MELTING AND SMOKE FILLED THE VEHICLE. THE VEHICLE WAS PULLED OVER, TURNED OFF, AND THE FUSE WAS DISCONNECTED. THE SMOKE DISSIPATED AND THERE WERE NO FLAMES. THE CONTACT RESEARCHED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERIOR OF THE DRIVER DOOR WAS SEVERELY DAMAGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS 110,000.

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