NHTSA Complaint #10874522 — 2012 MITSUBISHI LANCER

RECEIVED VEHICLE AT 10KM, AFTER 2 OIL CHANGES, AT 16000KM MILIEGE DROPPED FROM 700KM ON A TANK OF GAS TO 300KM TANK OF GAS. AT 24000KM HEAVY TRANSMISSION AND ENGINE NOISES OCCURRED. GEARS SLIPPING OUT WHILE ACCELERATING CAUSING RPMS TO SHOOT UP TO 6000-7000 WHILE VEHICLE NOT MOVING. TIMING BELT AND PULLEYS NOT WORKING PROPERLY CAUSING TO MUCH ENGINE NOISE. METAL GRINDING AND WHISTLING SOUND COMING FROM UNDER CARRIAGE OF VEHICLE. REAR DIFFERENTIAL AND CV JOINT PROBLEM. REPORTED PROBLEM TO DEALERSHIP AND TECHINCIANS EACH TIME I GO IN. THEIR RESPONSE IS ITS JUST TIRE NOISE AND YOUR VEHICLE IS RUNNING SMOOTHLY EACH TIME. NOW AT 68,000 KM, REAR DIFFERENTIAL IS GONE, ENGINE BARELY HOLDING UP, SUSPENSION ON DRIVER SIDE IS IS LOWER THAN PASSENGER SIDE. WHEEL BEARING NOISES PRESENT. 4X4 AWC SYSTEM ISN'T WORKING. VEHICLE IS DRAGGING AND IS AT QUARTER EFFICIENCY. ON TIME WITH SERVICE AND OIL CHANGE, KEEP BRINGING UP SAME COMPLAINTS AND REPORTED BACK THAT ITS JUST TIRE NOISE. ALL 4 TIRES CHANGES, BRAKES CHANGED AND ROTORS. NOW THAT THINGS ARE BREAKING DOWN. DEALERSHIP AT BANK STREET MITSUBISHI DENIES DOING ANY NEGLIGENCE OVER THE COURSE OF 4 YEARS AND SAYING OUR TECHS WOULDN'T HAVE MISSED THOSE PROBLEMS. VEHICLE TAKEN TO 6 LOCAL MECHANICS AND ALL REPORTING SAME PROBLEM, TAKEN TO OTHER MITSUBISHI DEALERSHIPS AND REPORTED NEGLIGENCE ON TECHNICIANS AND MECHANICS FROM BANK STREET MITSUBISHI THAT THESE ISSUES SHOULD HAVE BEEN DONE IN THE PAST SINCE THEY ARE DEFECTS. CALLED MITSUBISHI CANADA. MANAGER THERE SAYS OUR TECHS ARE ONE OF THE BEST AT THAT LOCATION. NOW THEY WANT TO VOID WARRANTY DUE TO THEIR MISTAKES SINCE PARTS NEED TO BE REPLACED. SERVICE MANAGER DOESN'T WANT HIGH INVOICE BILLS. WHILE REPAIRING PARTS, TECHS DAMAGING OTHERS. AND NOT REPORTING IT. MAKING COSTUMERS PAY FOR TECHS MISTAKES. ISSUE STILL ON GOING. MANAGER AND TECHS AVOIDING ACCOUNTABILITY FOR THEIR ACTIONS.