NHTSA Complaint #10874433 — 2011 FORD FUSION

WHEN I STARTED THE CAR AFTER CHURCH, THE POWER STEERING MODULE LIGHT CAME ON. THERE WAS NO POWER STEERING. THE CAR HAD TO BE TOWED. IT COST OVER $1600.00 TO BE FIXED. WHEN I ASKED FOR THE OLD PART, I WAS TOLD THAT I WOULD HAVE TO PAY ABOUT $200.00 FOR IT. DIDN'T I PAY FOR THIS WHEN I BOUGHT THE CAR?. SOME FUSIONS FROM THE YEAR 2011 ARE COVERED UNDER A RECALL BUT NOT MINE, EVEN THOUGH IT WAS MANUFACTURED IN THE SAME MEXICAN PLANT. FORD SHOULD BE CONCERNED ABOUT THE SAFETY OF ITS CUSTOMERS AND BE WILLING TO HAVE A RECALL ON ALL OF THEM OR AT LEAST PAY FOR THE CARS THAT HAVE THAT PROBLEM WHICH REQUIRED THE REPLACEMENT OF THAT PART. I AM VERY LUCKY THAT I WAS NOT DRIVING ON THE HIGHWAY WHEN THE POWER STEERING STOPPED WORKING.