NHTSA Complaint #10874176 — 2012 CHEVROLET VOLT

I HAVE OWNED THE VEHICLE FOR 4.5 YEARS. IN THE LAST TWO MONTHS THE ERROR MESSAGE "PROPULSION POWER REDUCED" HAS HAPPENED AND THE VEHICLE HAS GONE INTO LIP MODE. ALL THREE TIMES THE MESSAGE OCCURRED WHEN THE VEHICLE WAS STARTED, BATTERY DEPLETED, AND GAS ENGINE RUNNING. DRIVABILTY WAS AN ISSUE AS THE CAR WAS IN LIMP MODE AND WOULD NOT ACCELERATE PROPERLY. MY CAR WAS TAKEN TO THE DEALER, TWICE. I WAS TOLD BY JAY TOWNSEND, DISTRICT MANAGER AFTERSALES CHEVROLET, THAT THIS IS NORMAL OPERATION AND HE POINTED TO A BULLETIN. HE SAID THERE IS NO FIX, BUT THAT GOING INTO LIMP MODE SPONTANEOUSLY WAS A " VEHICLE CHARACTERISTIC ". IT IS ILLOGICAL THAT AN ERROR MESSAGE POPPING UP IS NORMAL "VEHICLE CHARACTERISTICS" AND THAT GOING INTO LIMP MODE IS NORMAL. THIS IS A BIG PROBLEM THAT GM SEEMS WILLING TO ACCEPT. OBVIOUSLY SOME PARAMETERS BEING BROKEN IS SETTING OFF THE WARNING MESSAGE, BUT GM DOESN'T WANT TO ADDRESS THIS. INSTEAD THEY ARE STATING IT IS NORMAL OPERATION. SOMEONE IS GOING TO BE HURT BECAUSE OF SUDDEN REDUCTION OF POWER AND GM'S DELIBERATE DENIAL TO FIX THE PROBLEM. I DON'T WANT THIS TO BE ME OR MY FAMILY.