NHTSA Complaint #10874163 — 2010 SUBARU OUTBACK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10874163
Vehicle 2010 SUBARU OUTBACK
Component ENGINE
Date of Incident
Date Filed
Mileage 105,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

WHEN DRIVING AND APPROACHING A TRAFFIC LIGHT THE CAR WILL BEGIN TO STUTTER AS IF THERE IS A CLOG IN THE SYSTEM. THEN IT WILL SHUT OFF. I CONTACTED SUBARU REGARDING THE ISSUE WHEN WE FIRST HAD THE CAR BECAUSE THERE WAS ALWAYS A LOSS OF POWER. OUR MODEL IS THE OUTBACK 2010. THEY INSPECTED AND SAID IT WAS A CARBON BUILD UP IN THE PISTONS THAT WOULD CAUSE THIS ISSUE. THERE HASN'T BEEN ANY RECALLS OR SUBARU NOTICES ABOUT THIS. NOW WHILE DRIVING AND COMING TO A STOP THE CAR JUST TURNS OFF. ON YOUR SITE NHSTA SOME OTHER CUSTOMERS HAVE BEEN SAYING THAT IT COULD ALSO BE A BAD TORQUE CONVERTER. EITHER WAY THIS ISSUE COULD CAUSE SERIOUS ACCIDENT IF NOT DEALT WITH. THE STUTTER AND SHUTTING OFF HAPPENS ANY TIME OF THE DAY AND COLD OR HOT WEATHER IT DOESN'T MATTER. SOME DAYS IT HAPPENS MORE OFTEN THE OTHERS AND USUALLY AFTER A FEW TIMES OF SHUTTING OFF THE PROBLEM DOES STOP FOR REMAINDER OF THE DAY.

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