NHTSA Complaint #10874115 — 2007 CHRYSLER 300

CAR WAS STUCK IN PARK AND UNABLE TO PLACE INTO REVERSE. RESEARCH INDICATED THIS IS A KNOW PROBLEM FOR SEVERAL MAKES OF CHRYSLER PRODUCTS FROM 2005 THRU 2007. CHRYSLER ISSUED A LETTER CUSTOME SATISFACTION NOTIFICATION K39, FLOOR SHIFTER INTERLOCK LEVER, THE CAR MUST BE TOWED OR PARTS REMOVED TO ALLOW THE SHIFTER TO PLACED INTO DRIVE OR REVERSE. THE LETTER INDICATED REPAIRS AT NO COST TO THE CUSTOMER, JUST SCHEDULE YOUR SERVICE APPOINTMENT; WHICH WILL TAKE ABOUT ONE HOUR TO REPAIR. EIGHT HOURS, $429.00 AND ONE HOUR ON THE PHONE WITH CHRYSLER (800-853-1403, FOR THEM TO SAY SORRY YOUR FAILED PART WILL NOT BE COVERED. 1000'S OF VEHICLES ARE IMPACTED BY THIS HIGHWAY ROBBERY BY CHRYSLER AND PEOPLE ARE MAKEING HOME MADE REPAIRS OR LEAVING THE VEHICLE IN NEUTRAL NOT PARK AS DESIGNED. PLEASE REVIEW THIS KNOWN ISSUE AND THE METHODS CHRYSLER IS USING TO SUCKER PEOPLE TO GET THEIR REPAIR BUSINESS. CARS ARE BEING STUCK AT WORK, IN GARAGES, REST AREAS ON HIGHWAYS AND SHOPPING CENTERS. *TR