NHTSA Complaint #10873959 — 2009 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. AFTER SHIFTING INTO THE PARK POSITION, THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO AUTOMATICALLY UNLOCK WITHOUT WARNING. THE PASSENGERS WERE ABLE TO EXIT THE VEHICLE AFTER MANUALLY UNLOCKING THE DOORS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.