NHTSA Complaint #10873736 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10873736
Vehicle 2009 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage 82,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

NO WARNING THAT SOMETHING WAS WRONG. WAS TOLD IT COULD HAVE HAPPENED ON THE HIGHWAY AT A HIGH RATE OF SPEED. WHICH WOULD HAVE MADE IT IMPOSSIBLE TO STEER AND COULD HAVE CAUSED LIFE THREATENING INJURY OF POSSIBLY DEATH. THE CAR WAS PARKED ON FRIDAY, SAT OVER THE WEEKEND AND WHEN I WENT IN TO START IT ON MONDAY AND DRIVE IT TO WORK THE STEERING WHEEL WAS HARD TO MOVE AND THE TIRES STAYED STATIONARY. TOWED IT TO THE DEALER AND WAS TOLD THE STEERING COLUMN BROKE AND NEEDED TO BE REPLACED AND IT WASN'T UNDER WARRANTY ANYMORE AND THE RECALL THAT IS OUT THERE WAS NOT APPLICABLE FOR THIS SPECIFIC PROBLEM WITH THE STEERING COLUMN. THEY DEALER SAID IT WOULD COST APPROX $1,400.00 TO REPLACE THE STEERING COLUMN. IT WAS NEVER IN AN ACCIDENT AND WAS NEVER PART OF THEFT. IT IS 9 YEARS OLD, NEVER TOWED ANYTHING AND NOT DRIVEN HARD.

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