NHTSA Complaint #10873678 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10873678
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	June 6, 2016
Date Filed	June 10, 2016
Mileage	163,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

POWER STEERING FAILED. THERE WAS A RECALL CONCERNING THIS AND APPARENTLY ON MY CAR A MODULE WAS REPROGRAMMED. WELL IT FAILED AGAIN. I PURCHASED THIS CAR USED AND IT WAS JUST OVER THE ALLOWABLE MILEAGE TO REPLACE THE STEERING GEAR FOR FREE THROUGH FORD. THE GEAR PROBABLY SHOULD HAVE BEEN REPLACED TO BEGIN WITH, BUT NOW I'M STUCK WITH A $1600 REPAIR BILL THAT FORD SHOULD HAVE FIXED TO BEGIN WITH. RECALL # 15N01.

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