NHTSA Complaint #10873468 — 2003 CHEVROLET IMPALA

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE CRUISE CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO MENTIONED THAT WHEN THE IGNITION KEY WAS TURNED FURTHER TO THE RIGHT, THE VEHICLE STARTED TO OPERATE PROPERLY. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 110,000.