NHTSA Complaint #10873264 — 2015 MAZDA CX-5

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number 10873264
Vehicle 2015 MAZDA CX-5
Component AIR BAGS
Date of Incident
Date Filed
Mileage 23,117 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PR

Consumer Description

I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 50 MPH. I WAS HIT IN THE RIGHT SIDE BACK OF THE VEHICLE. THIS CAUSED THAT THE VEHICLE VEERED TO THE LEFT HITTING THE CENTRAL METAL BARRIER OF THE ROAD IN THE FRONT LEFT SIDE. THE VEHICLE MADE A 360 DEGREES TURN AND HIT THE BARRIER AGAIN, THIS TIME WITH THE RIGHT FRONT SIDE. FINALLY, THE VEHICLE CAME TO A STOP IN THE CENTER LANE (THIS IS A THREE LANE HIGHWAY). ACCORDING TO THE INSURANCE COMPANY THIS VEHICLE IS A TOTAL LOSS. NOW COMES THE WORST PART. OF THE FOUR AIRBAGS, TWO IN THE FRONT, TWO SIDE CURTAINS, ONLY THE RIGHT CURTAIN ACTIVATED. THE THREE OTHER AIRBAGS DID NOT DEPLOY. LUCKLY, THERE WAS NO PHYSICAL HARM TO MY GRANDDAUGHTER OR TO ME, BUT THE MENTAL ANGUISH IS UNBEARABLE. MY GRANDDAUGHTER IS NOT MENTALLY PREPARED TO DRIVE AGAIN.

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