NHTSA Complaint #10873187 — 2005 LEXUS GX470

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10873187
Vehicle	2005 LEXUS GX470
Component	AIR BAGS
Date of Incident	November 20, 2015
Date Filed	June 8, 2016
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

RECEIVED A LETTER FROM LEXUS ON 11/20/2015 AND SPOKE TO LEXUS OF SAN ANTONIO, TX.,NORTH CENTRAL PARK. THE LETTER INDICATED THAT THE ENTIRE DASH BOARD HAD TO BE REPLACE DUE TO A FAULT OF COMPANY'S DEFECT EFFECTING THE AIRBAGS. I HAVE SINCE THEN RECEIVED A SECOND LETTER, AS IT WAS STATED, ON THE FIRST LETTER THAT A REPLACEMENT WOULD COME IN TO REPLACE THE OLD DEFECTIVE ONE. SINCE THEN LEXUS OF SAN ANTONIO HAS STATED, AS OF THIS MORNING, THAT THEY ARE REPLACING THEM AT 2 A WEEK AS PARTS COME IN. THERE ARE 100 VEHICLES IN FRONT OF MINE!!! IF THERE IS A TIME FRAME FOR REPLACEMENTS, I DON'T THINK MINE WOULD BE REPLACED EVER. STARTING FROM TODAY, THERE WILL BE 50 WEEKS TILL I GET CALLED IN. IS THERE GOING TO BE A SOLUTION FOR THIS REPLACEMENT? THANKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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