NHTSA Complaint #10872665 — 2013 FORD FUSION

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10872665
Vehicle	2013 FORD FUSION
Component	WHEELS
Date of Incident	May 3, 2016
Date Filed	June 6, 2016
Mileage	43,061 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I TOOK MY 2013 FORD FUSION IN FOR THE REGULAR SERVICE AT THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. AFTER SERVICE WAS COMPLETED (OIL CHANGE AND TIRE ROTATION), I WAS NOTIFIED THAT EACH WHEEL HAS "SWOLLEN LUG NUTS;" ALL LUG NUTS WERE SWOLLEN. FROM WHAT I UNDERSTAND, THIS MEANS THAT MY LUG NUTS NO LONGER FIT TO THE SAME SIZE AS CONDITIONED BY THE ORIGINAL MANUFACTURER. YESTERDAY, I TOOK MY VEHICLE IN TO RECEIVE A TIRE PATCH AND ALIGNMENT. THE IMAGES PROVIDED SHOW THE CONDITION OF THE LUG NUTS AFTER THE TIRE WAS PATCHED AND VEHICLE WAS ALIGNED. THIS SWOLLEN LUG NUT IS A SERIOUS ISSUE AND DESERVES YOUR IMMEDIATE ATTENTION. THANK YOU. *TR

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