NHTSA Complaint #10872419 — 2011 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10872419
Vehicle 2011 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 113,998 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

DRIVING W ON 60 IN AZ, 30 MINS AFTER HAVING OIL CHANGED AT LOCAL AUTO CARE SHOP, WHERE I WAS TOLD EVERYTHING LOOKED FINE BUT MY RADIATOR HOSES LOOKING SOFT. CONSIDER GETTING G NEW ONES IN THIS 112 DEGREE HEAT (LIKE THE DAY I'M SUBMITTING THIS). ON FREEWAY, ENGINE OVERHEATS, STALLS, STEERING LOCKS, BRAKES HARDEN AND I COME TO A COMPLETE STOP IN AN INCONVENIENT 2 INCHES OFF THE CURB, STILL IN EVERYONE'S WAY AS THEY ATTEMPT TO EXIT MILL AVE. BRAKES HARD AND DOESNT ALLOW FOR PUSH-TO-START BUTTON TO TURN OVER. NOR TO PLACE IN NEUTRAL. STANDING BY FOR A TOW AS WE SPEAK. NEVER HAD THIS HAPPEN BEFORE. COOLANT JUST TOPPED OFF THREE DAYS AGO AND GIVEN AN OKAY AFTER OIL CHANGE HALF HOUR PRIOR TO THIS HAPPENING. PERHAPS COINCIDENCE. PERHAPS JUST LIFE. REPORTING EITHER WAY.

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