NHTSA Complaint #10872416 — 2002 HYUNDAI ELANTRA

MY VEHICLE HAS CONTROL ARM RUST AND PERFORATIONS IN THE SUBFRAME, COVERED UNDER AN EXISTING RECALL. HYUNDAI HAS ADMITTED THAT THE PARTS ARE COVERED UNDER THE RECALL, BUT STATES THAT THEY ARE UNABLE TO REPLACE THE SUBFRAME AND CONTROL ARMS DUE TO RUST DAMAGE ON THE FRAME ITSELF. REPLACING THE DAMAGED PORTIONS OF THE FRAME WILL COST WELL OVER THE PRICE OF THE VEHICLE. IF THE SUBFRAME DID NOT HAVE TO BE REPLACED, THE FRAME WOULD LIKELY HOLD FOR SOME TIME AND NOT REQUIRE REPLACEMENT IN THE NEAR FUTURE. THE FRAME DAMAGE IS ONLY AN IMMEDIATE ISSUE BECAUSE THE RECALL REPAIR NEEDS TO BE DONE. HYUNDAI HAS OFFERED ME TO EITHER REPLACE THE FRAME DAMAGE AT MY OWN EXPENSE SO THEY CAN COMPLETE THE RECALL REPAIR, OR TAKE A BUYOUT EQUAL TO THE KELLY BLUE BOOK VALUE OF THE VEHICLE. OTHER COMPENSATION SUCH AS RENTAL FEES WAS REFUSED. IT HAS TAKEN THEM ~25 DAYS SINCE RECEIVING THE VEHICLE TO MAKE THIS OFFER.