NHTSA Complaint #10872380 — 2014 FORD FOCUS

WE'VE TAKEN OUR 2014 FORD FOCUS IN MANY TIMES FOR THE CLUTCH/SHUTTERING/SHAKING ISSUE WE'VE HAD. THE FIRST TIME WE TOOK IT IN THEY STATED THAT THEY ADJUSTED THE SENSOR, GAVE ME SOME PRINTED OUT TRANSMISSION INFORMATION AND DID NOT DOCUMENT THE FACT THAT I EVEN TOOK IT IN. THE CAR SEEMED FINE FOR ABOUT TWO DAYS AND IT WAS BACK TO NORMAL. WE TOOK IT IN TO THAT SAME DEALER ABOUT A WEEK LATER AND ONCE AGAIN ADJUSTED THE SENSOR AND SAID EVERYTHING WAS IN MANUFACTURER STANDARDS. I'M PRETTY SURE WHEN I BUY A CAR I BUY IT FOR A SMOOTH RIDE, NOT SOME STUTTERING LOUD ENGINE MAKING CAR. IT'S LOUD ENOUGH PEOPLE STARE AT MY CAR. WE GOT THE RECALL NOTICE AND THEY SAID THEY REPLACED THE CLUTCH AND THE SENSOR AND IT'S BEEN FINE FOR ABOUT A MONTH AND NOW THE LOUD NOISE IS BACK SO I'M ASSUMING THAT IT'S JUST A MATTER OF TIME BEFORE THE SHAKING/STALLING COMES BACK. WE'VE ALMOST BEEN IN A COUPLE ACCIDENTS BECAUSE THE CAR STUTTERS SO BAD THAT WE CAN'T MOVE FROM THE START. OH, AND ONE FUNNY NOTE, WE WERE TOLD BY THE DEALER NOT TO PUSH THE ACCELERATOR PEDAL MORE THAN 30% OF THE WAY DOWN WHEN DRIVING FROM A STOP. SO I GUESS I NEED TO MEASURE HOW FAR I PUT MY FOOT DOWN. THIS IS BY FAR THE WORST AND MOST UNSAFE CAR I'VE EVER HAD. SOMETHING NEEDS TO BE DONE ABOUT IT BEFORE SOMEONE REALLY GETS HURT.