NHTSA Complaint #10872245 — 2012 HYUNDAI ELANTRA

HAVE A TICKING SOUND IN ENGINE. TOOK TO DEALERSHIP WAS GOING TO CHARGE ME $62.00 TO LOOK AT IT. TOOK AROUND 45 MINS. SERVICE PERSON CAME AND TOLD ME IT SOUNDED LIKE A PISTON SLAP . WITH FURTHER LOOK AT THE ENGINE THEY SAID I NEED A NEW ENGINE. SAY WHAT! WILL I LOOKED ON LINE AND YOUTUBE ABOUT THIS PROBLEM. WENT TO A WEB SIGHT ABOUT COMPLAINTS FOUND A LOT OF THEM ABOUT TICKING . CALLED AND ASKED IF IT WAS A SHORT, LONG OR CREAT ENGINE. TO ME THE SHORT BLOCK NEED REPLACED. CALLED NEXT DAY AND TOLD ME THAT ENGINE WAS ON HOLD. HYUNDAI WANTED THEM TO TAKE PICTURES AND SEND THEM TO CORPORATE OFFICE. DEALERSHIP SAID THEY WOULD CALL ME WHEN THEY FIND OUT WHAT HYUNDAI WANTS TO DO. HAVE READ ONLINE LINE THAT HYUNDAI KNOWS ABOUT THE BAD ENGINES AND DO NOT WANT TO REPLACE THEM. YOU GET NOTHING BUT HASSLE FROM THEM ABOUT REPLACING THE ENGINE. DEALERSHIP STATED THAT IT'S NOT THERE FAULT. BUT I FEEL THAT THEY ARE ALSO. THEY SOLD ME A CAR WITH A BAD ENGINE. I COULD HAVE HAD A FROZEN ENGINE WHILE DRIVING ON THE EXPRESS WAY AND GOT INTO A BAD ACCIDENT. GOING TO CALL AGAIN ON FRIDAY TO SEE IF ANYTHING HAS BEEN DONE. TOOK IT IN ON MONDAY. DEALERSHIP TO ME NOT TO CALL THEM AGAIN. THAT THEY WILL CALL ME. ALL I WANT IS THE ENGINE REPLACED SO I HAVE A CAR.