NHTSA Complaint #10872171 — 2012 FORD F-450 ENGINE

Complaint Details

ODI Number	10872171
Vehicle	2012 FORD F-450
Component	ENGINE
Date of Incident	May 30, 2016
Date Filed	June 2, 2016
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WHILE TRANSPORTING A PATIENT TO THE HOSPITAL THE ENGINE ON OUR 2012 FORD AMBULANCE SUDDENLY AND WITHOUT WARNING DERATED. THIS CAUSED OUR AMBULANCE TO SLOW DRAMATICALLY AND DELAYED TRANSPORT TO THE HOSPITAL. WE BROUGHT THE AMBULANCE TO THE DEALER WHO STATED THE ENTIRE DEF SYSTEM WOULD NEED TO BE REPLACED AT A COST OF $5,000! I RESEARCHING THE INTERNET THIS IS NOT AN UNCOMMON PROBLEM. I CONTACTED THE REGIONAL MANAGER FOR FORD AND HAVE HAD NO RESPONSE.

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