NHTSA Complaint #10871680 — 2007 FORD EXPLORER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10871680
Vehicle	2007 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	August 3, 2015
Date Filed	May 31, 2016
Mileage	161,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I BOUGHT THE CAR FROM A FORD DEALER USED 2 YEARS AGO. IT WAS A ONE OWNER VEHICLE. THIS PROBLEM STARTED ABOUT SIX MONTHS AFTER PURCHASE AND HAS BEEN CONTINUING SINCE AND OVER THE LAST 3 MONTHS HAS BEEN MORE AND MORE FREQUENT. CAR WILL SUDDENLY DISPLAY THE YELLOW BOX AND WRENCH ON THE STATUS SCREEN IN DASH BOARD AND IF CRUISE IS SET, THE CRUISE WILL TURN OFF. IT WILL START LUNGING, THEN STOP COMPLETELY. AFTER SEVERAL TRIES I CAN FINALLY GET IT STARTED. THEN IT WILL START RUNNING, STOP, START AND WILL ONLY REV TO LOW RPM'S AND MOVE VERY SLOWLY. THE SAFETY ISSUE OCCURS WHEN IT COMPLETELY STOPS RUNNING SUDDENLY WHILE TRAVELING AT 40-70 MPH. THE POWER STEERING NO LONGER WORKS AND THE POWER BRAKES ARE VERY HARD TO USE.

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