NHTSA Complaint #10871601 — 2007 HONDA ODYSSEY

THE POWER STEERING PUMP IN MY HONDA ODYSSEY 2007 IS POORLY CONSTRUCTED. IT WAS GIVING ME TROUBLE SINCE THE BEGINNING, BUT RECENTLY, THE STEERING WHEEL IS VERY HARD TO TURN AND IT OFTEN GETS STUCK. I TOOK IT TO MY LOCAL MIDAS FOR INVESTIGATION AND THEY ARE ESTIMATING THE REPAIRS DUE TO THE POWER STEERING PUMP NEEDS TO BE REPLACED. THE ESTIMATED CHARGE FOR REPAIR IS ABOUT $870. HONDA SAYS THAT IT'S ELIGIBLE FOR A RECALL REPAIR UNTIL 2014, BUT THEY DID NOT SEND ME A LETTER OR NOTIFICATION REGARDING THE RECALL. WHEN AMERICAN HONDA WAS CONTACTED, THEY ASKED ME TO CONTACT THE SERVICE MANAGER IN MY LOCAL DEALERSHIP BECAUSE THE DEALERSHIP IS SUPPOSED TO INFORM ME ABOUT THE RECALL. I CALLED THE SERVICE MANAGER BUT NO REPLY RECEIVED. I AM DRIVING A UNSAFE VEHICLE WITH TWO SMALL CHILDREN AND I CANT AFFORD SUCH COSTLY REPAIRS.