NHTSA Complaint #10871278 — 2013 NISSAN ALTIMA

THIS IS TO REPORT AND COMPLAIN ABOUT RECALLS ON MY 2013 NISSAN ALTIMA RECALL: 16V-029 I TRAVELED TO MY LOCAL DEALER [KLINE NISSAN, MAPLEWOOD, MN] OVER A YEAR AGO FOR A SIMILAR RECALL FIX TO THE HOOD LATCH'. MY ONLINE RECORD STILL SHOWS IT IS NEEDED (NTB16-011; EXTERNAL RECALL NUMBER: PC426) I DID NOT RECEIVE NOTIFICATION OF THE ABOVE RECALL UNTIL MONTHS AFTER THE EFFECTIVE DATE. I WENT AGAIN FOR THE ABOVE REF. RECALL AND WAS TOLD THAT THEY DID NOT HAVE THE PART IN STOCK AND IT COULD BE "QUITE SOME TIME" AND WOULD CALL ME. IT HAS BEEN OVER TWO MONTH AND NO CONTACT. I JUST RECEIVED A SECOND MAILING ON THIS RECALL STATING THAT I HAD NOT TAKEN CARE OF IT. THIS IS A FRUSTRATING AND A TIME WASTING PROCESS. RECALL: PASSENGER A.B. (NTB16-052? R1609? NOT CLEAR FROM THE ONLINE DESCRIPTION WHAT THIS IS) I NOW SEE THAT MY PASSENGERS HAVE BEEN AT RISK OF AN INOPERABLE AIR BAG. I HAVE NOT YET RECEIVED NOTICE THIS THIRD RECALL WHEN LOOKING UP THE OTHER TWO RECALLS ONLINE. THUS I HAVE NOT RECEIVED THE BENEFIT OF THIS SAFETY FEATURE THAT I PAID FOR THREE YEARS AGO. BEYOND THE TIME AND COST OF TRAVELING TO/FROM AND WAITING FOR THESE ERRORS TO BE FIXED IS THE LENGTH OF TIME OUR MONEY HAS BEEN WASTED ON A FEATURE WE PAID FOR. THERE NEEDS TO BE MONETARY COMPENSATION FOR THESE SIGNIFICANT ERRORS AND PLEASE DO NOT ALLOW THEM TO KEEP STATING "AT NO COST" BECAUSE THERE IS COST IN TIME AND MONEY TO CONSUMERS. THERE IS ALSO AN EMOTIONAL COST WHEN WE WERE AND ARE STILL AT RISK BUT THE PARTS ARE NOT AVAILABLE.