NHTSA Complaint #10870501 — 2010 VOLKSWAGEN JETTA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10870501
Vehicle	2010 VOLKSWAGEN JETTA
Component	ENGINE
Date of Incident	May 3, 2016
Date Filed	May 24, 2016
Mileage	109,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

CAR KEPT STALLING AFTER TAKE OFF WHEN YOU ACCELERATED. WHEN TAKING IT TO THE REPAIR SHOP IT WOULD NOT START AND HAD TO BE TOWED THERE. WHEN THEY GOT IT THEY DISCOVERED ALL BUT 1 QUART OF THE OIL IN THE ENGINE WAS GONE. THEY DETERMINED THAT THIS MALFUNCTION DAMAGED THE ENGINE AND THE ENGINE WOULD HAVE TO BE REPLACED. HAVE THE OIL CHANGED EVERY 3-5000 MILES AND IT WASN'T DUE FOR AN OIL CHANGE FOR ANOTHER 1000 MILES OR SO. THEY HAVE NO IDEA WHY THIS HAPPENED AND VOLKSWAGEN WON'T DO ANYTHING ABOUT IT. ALL OF THIS TOOK PLACE IN THE CITY. WE WERE TO AFRAID TO TAKE IT OUT ON THE HIGHWAY. CAR HAS 109000 MILES ON IT AND HAS BEEN A LEMON FROM DAY 1. THIS WAS JUST THE ICING THAT TOPPED THE CAKE.

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