NHTSA Complaint #10865888 — 2014 RAM 1500

TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE BACKING OUT OF A DRIVEWAY, THE VEHICLE JERKED AND A LOUD UNKNOWN NOISE WAS HEARD FROM THE REAR PASSENGER SIDE TIRE. THE CONTACT HEARD AN UNKNOWN NOISE WHEN MAKING A TURN OR COMING TO A STOP. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL AND SPIDER GEAR WERE WORN OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY BECAUSE IT WAS NOT A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 24,000.