NHTSA Complaint #10865803 — 2011 JEEP WRANGLER

THE CLOCKSPRING ON MY 2011 JEEP WRANGLER (LEFT HANDED DRIVE) HAS FAILED CAUSING THE AIRBAGS TO BECOME DYSFUNCTIONAL AND AIRBAG LIGHT TO ENGAGE. FCA HAS RECALLED RIGHT HANDED DRIVE JEEP WRANGLERS 2007-2012 UNDER THE ATTACHED RECALL NOTIFICATION. FCA HAS ALSO RECALLED 2007 LHD JEEP WRANGLERS FOR THIS SAME ISSUE. THE ROOT CAUSE OF THESE RECALLS WAS DETERMINED TO BE DUST ACCUMULATION IN THE GREASE OF THE CLOCKSPRING AS SEEN IN THE ATTACHED RECALL NOTIFICATION. THE CLOCKSPRING PART IN BOTH LHD AND RHD VARIATIONS OF THIS MODEL JEEP WRANGLER INCLUDE A SIMILAR, IF NOT THE SAME, CLOCKSPRING PART. THE AMOUNT OF DUST THAT A JEEP WRANGLER IS SUBJECT TO DOES NOT CORRELATE TO THE POSITION OF THE STEERING WHEEL AND CLOCKSPRING. I WOULD SUSPECT THAT A VEHICLE WITH LESS THAT 70,000 MILES AND 5 YEARS OF USE SHOULD NOT HAVE AIRBAG FAILURE. I HAVE CONTACTED MY LOCAL JEEP DEALERSHIP WHICH THEN INSTRUCTED ME TO CONTACT THE FCA JEEP WARRANTY/RECALL 800 NUMBER IN ADDITION TO THE FCA HEADQUARTER'S 800 NUMBER. AFTER SPEAKING WITH A REPRESENTATIVE AT THE FCA HEADQUARTERS HOTLINE I WAS TOLD THAT THE RECALL DOES NOT APPLY TO MY LHD 2011 JEEP WRANGLER AND THE REPAIR WAS TO BE MADE FROM OUT OF MY POCKET. AS OF JUNE 2015 THERE HAS BEEN AN OPEN INVESTIGATION INTO THIS ISSUE FOR LHD JEEP WRANGLERS AS SEEN IN THE LINK BELOW. HTTP://WWW.DETROITNEWS.COM/STORY/BUSINESS/AUTOS/CHRYSLER/2015/06/23/NHTSA-PROBE-JEEP-WRANGLER/29150093/