NHTSA Complaint #10865518 — 2013 FORD ESCAPE

TAKATA RECALL.I KEEP GETTING AN ENGINE LIGHT ON AND I TOOK IT TO AUTO ZONE TO FIND OUT WHY. THEY SAID IT WAS A COOLANT BYPASS VALUE.I SEE WHERE THERE WAS A RECALL FOR THIS BUT WHEN I CALLED FORD THEY SAID IT WAS FIXED. THEY SAID TO KEEP MY RECEIPT AND IF THERE WAS ANOTHER RECALL FOR THIS PROBLEM I COULD SEND MY PAPER WORK IN AND I WOULD BE REIMBURSED. APPARENTLY THE PROBLEM WAS NOT FIXED. WHY SHOULD I HAVE TO PAY FOR SOMETHING THAT WAS RECALLED AND WAIT TO SEE IF THERE WILL BE ANOTHER RECALL TO GET PAID.WHY SHOULDN'T I BE ABLE TO TAKE IT IN AND GET IT FIXED AS A RECALL. MAYBE SOMETHING WASN'T DONE RIGHT.WHAT SHOULD I DO I'M POSITIVE THERE WILL NEVER BE ANOTHER RECALL AND HOW DO I TRULY KNOW THIS WAS FIXED IN THE FIRST PLACE. I JUST BOUGHT THE SUV IN AUG LAST YEAR THANK YOU FOR YOUR TIME *TR