NHTSA Complaint #10865333 — 2005 CHRYSLER PACIFICA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10865333
Vehicle	2005 CHRYSLER PACIFICA
Component	STRUCTURE:BODY
Date of Incident	April 6, 2016
Date Filed	May 17, 2016
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I AM THE ORIGINAL OWNER OF THIS 2005 CHRYSLER PACIFICA. I RECENTLY TOOK IT IN FOR APPRAISAL AS A TRADE-IN TOWARDS A NEWER VEHICLE. THE DEALERSHIP INFORMED ME THAT THE CAR WAS UNSAFE DUE TO SEVER CRADLE ENGINE ROT. THEY ALSO TOLD ME THAT THERE WAS A CLASS ACTION SUIT AGAINST CHRYSLER FOR THIS VERY ISSUE ON THIS VERY VEHICLE. THE CAR IS UNSAFE TO SELL IN SPITE OF IT BEING IN GREAT OPERATING CONDITION AND THE REST OF THE EXTERIOR BEING IN GOOD CONDITION. CHRYSLER NEVER NOTIFIED ME OF THIS KNOWN DEFECT. NOW I AM STUCK WITH A CAR THAT I CANNOT SELL BECAUSE IT HAS BEEN DEEMED UNSAFE. I DO NOT FEEL THAT I SHOULD BE RESPONSIBLE FOR REPAIRING THIS ROT (IF IT EVEN CAN BE REPAIRED), AS IT NOW APPEARS (FROM WHAT I HAVE READ ONLINE) THAT CHRYSLER WAS VERY WELL AWARE OF THIS DEFECT AND CHOSE TO DECEIVE THEIR CUSTOMERS RATHER THAN MAKE IT RIGHT FOR THEM. WHAT DO I DO NOW?

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