NHTSA Complaint #10864928 — 2011 FORD FUSION VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10864928
Vehicle	2011 FORD FUSION
Component	VEHICLE SPEED CONTROL
Date of Incident	September 27, 2014
Date Filed	May 14, 2016
Mileage	22,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WITH CRUISE CONTROL ON , AT HIGHWAY SPEED OF 60 TO 65 , ON LEVEL ROAD , TRANSMISSION WILL DOWN SHIFT ONE OR TWO GEARS. RPMS GO FROM 2000 UP TO 3500. TO GET IT BACK TO 6TH GEAR I HAVE TO CUT CRUISE CONTROL OFF. RPMS GO BACK TO 2000.FORD DEALER CANNOT FIND ANY CODES WHEN TESTED. CAR DOES THIS IN FIRST FIFTY MILES OR SOMETIMES GOES 100 MILES BEFORE DROPPING GEAR. CAR WAS BOUGHT 20 MONTHS AGO WITH 21C MILES AS CERTIFIED VEHICLE. NOW HAS 34C ON CAR. IT HAS ALWAYS HAD THIS PROBLEM. LAST TIME TESTED BY DEALER 3-2015.

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