NHTSA Complaint #10864586 — 2015 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10864586
Vehicle	2015 HONDA CR-V
Component	ENGINE
Date of Incident	May 19, 2015
Date Filed	May 12, 2016
Mileage	5 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

STRONG ENGINE VIBRATIONS: PURCHASED VEHICLE MAY 2015 AND AFTER I DROVE THE VEHICLE A FEW DAYS A STRONG VIBRATION WAS FELT FROM THE ENGINE WHILE STOPPED AND IN DRIVE. VIBRATION IS ALSO FELT WHILE IN PARK. HONDA HAS ACKNOWLEDGE THE DEFECT ON WEB SITE BUT REFUSES TO ALERT THE CUSTOMERS VIA WIDE ALERT. HONDA ISSUED A BULLETIN FOR A THREE MODE "FIX" THAT DID NOT FIX THE PROBLEM. TWO DIFFERENT HONDA DEALERS HAVE TRIED THE PROCURES PROVIDED IN THE BULLETIN WITH NO AVAIL. I REPEATEDLY TAKE IT BACK TO THE HONDA DEALER BUT NOW THEY WILL NOT OPEN A SERVICE TICKET STATING " WE'VE DONE ALL WE CAN DO" HAD I KNOWN OF THIS PROBLEM I WOULD HAVE NOT PURCHASED. WHAT AM I TO DO NOW WITH THIS VEHICLE THAT I CAN'T EVEN TRADE IN BECAUSE OTHER DEALERS KNOW ABOUT THIS ISSUE WITH THE 2015 HONDA CRV.

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