NHTSA Complaint #10864514 — 2011 BUICK ENCLAVE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10864514
Vehicle	2011 BUICK ENCLAVE
Component	ENGINE
Date of Incident	May 11, 2016
Date Filed	May 12, 2016
Mileage	65,789 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

WHILE DRIVING ON INTERSTATE WITH CRUISE CONTROL ON AT 70 MPH, VEHICLE RPMS JUMPED UPWARD THEN ENGINE SHUTDOWN, HAVING TO DRIFT OUT OF 70 MPH TRAFFIC ONTO SHOULDER OF HIGHWAY. REQUESTED ASSISTANCE FROM TOWING COMPANY, COULD NOT JUMP VEHICLE TO START. DEALER STATED THAT TIMING CHAINS HAD JUMP OR HAS SLACK AND SET OFF SEVERAL DTC'S PREVENTING A NO START!

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