NHTSA Complaint #10864096 — 2006 MINI COOPER S

TL* THE CONTACT OWNS A 2006 MINI COOPER S. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. IN ADDITION, THE CONTACT STATED THAT WHILE REVERSING AT A LOW SPEED, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. ONCE IN PARK, THE VEHICLE FAILED TO TURN OFF WITH THE KEY IN THE OFF POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING MOTOR HAD FAILED AND MELTED. THE POWER STEERING MOTOR, WIRES, BATTERY, PUMP, FAN, PRESSURE HOSE AND ALTERNATOR WERE REPLACED. AFTER REPAIRS, THE MECHANIC WAS UNABLE TO DIAGNOSE THE VEHICLE USING THE DIAGNOSTIC TOOL. THE VEHICLE WAS THEN TAKEN TO A DEALER WHO STATED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.