NHTSA Complaint #10864046 — 2010 LINCOLN MKT

5/1/16 I DID MY BREAK AND ROTOR CHANGE AT SEARS AUTO CENTER AFTER IT GET FIX WHILE I WAS DRIVING ON THE FREEWAY 180 MY CAR SUDDENLY SAYS BEAKS LIGHT CAME OUT THEN MY STEERING WHEELS GOT LOCK AND I CAN'T TURN IT THE GOOD THING I WAS DRIVING ON THE RIGHT LANE SO I PULL OVER CAUSE I GOT SCARED AND I AM PREGNANT ALMOST DUE. SO MY STEERING WHEELS IS LOCK AND I CAN'T MOVE THE CAR HIGHWAY PAROLE CAME AND ASK ME WHAT HAPPEN SO I EXPLAIN AND HE CALLED THE ROAD ASSISTANCE ON FREEWAY TO GET MY CAR TOWED SOMEWHERE AROUND IN OAKLAND. SO I CALL THE LIVING CUSTOMER SERVICE BUT WITH NO EXTENDED WARRANTY THEY CAN'T HELP ME THEN I CALL SEARS ASK THEM WHAT HAPPEN TO MY CAR AND THEY WANT TO SEE MY CAR AGAIN SO THEY PAY FOR THE TOW FROM OAKLAND TO SAN BRUNO CA TO CHECK IT AND THERE YOU ARE THEY TOLD ME THAT I HAVE TO BRING IT TO GHTHE DEALERSHIP BECAUSE IT MAY ISSUE A POWER STEERING PROBLEM I BEEN DRIVING THE CAR WITH NO PROBLEM THIS THE FIRST TIME IT HAPPEN SO I TOWED MY CAR FROM SAN BRUNO TO PITTSBURGH CA AND BROUGHT IT TO THE DEALERSHIP AND THE DEALERSHIP WILL DIAGNOSE THE CAR I AM STILL WAITING BUT THE FORD SERVICE TOLD ME YES IT'S THE POWER STEERING WHEEL WAS OFF HOW THAT HAPPEN I JUST WANT TO SEE IF LINCON WILL COVER THE COST IF IT'S RECALL.