NHTSA Complaint #10863855 — 2016 VOLKSWAGEN PASSAT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10863855
Vehicle	2016 VOLKSWAGEN PASSAT
Component	POWER TRAIN
Date of Incident	May 7, 2016
Date Filed	May 9, 2016
Mileage	2,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

HARSH DOWNSHIFT ASSOCIATED WITH A VERY AUDIBLE CLUNK OR BANG IN THE DRIVE TRAIN OR TRANSMISSION SINCE NEW. OCCURS WHEN UTILIZING THE AUTO-SHIFT (AKA TIPTRONIC(TM)) SHIFT TO DOWNSHIFT WHEN DE-CCELERATING TO A STOP. BANG OCCURS AT LOW RPM (<700) AND LOW SPEED (<10MPH) AND ONLY WHEN SHIFTING 2ND GEAR TO 1ST GEAR. PROBLEM CAN BE REPRODUCED AND IS ASSOCIATED WITH CITY STREET DRIVING WHEN USING THE TIPTRONIC TO CASCADE DOWN THROUGH THE GEARS WHEN APPROACHING A STOP. I HAVE DEMONSTRATED THE DEFECT/CONDITION TO VOLKSWAGEN TECHNICAL. IT REMAINS UNRESOLVED AND WAS RELEGATED TO BEING A "NORMAL" OCCURRENCE.

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