NHTSA Complaint #10863674 — 2012 HONDA CIVIC

LOW TIRE PRESSURE LIGHT INDICATOR IS MALFUNCTIONING. EVEN AFTER ADDING THE RECOMMENDED AMOUNT OF AIR PRESSURE INTO MY TIRE, WITHIN ABOUT A MONTH THE LOW TIRE PRESSURE INDICATOR LIGHT WILL TURN BACK ON. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS. I BROUGHT MY CAR TO HONDA OF SEATTLE THREE TIMES FOR THE SAME PROBLEM, AND EXPLAINED THE ISSUE TO ELIZABETH, SERVICE DEPT REP. SHE PROVIDED WRITTEN DOCUMENTATION THAT THERE APPARENTLY ARE SEVERAL OTHER CUSTOMERS HAVING THIS SAME PROBLEM. SHE SAID THE COLD TEMPERATURE/WEATHER AFFECTS THE PRESSURE OF THE TIRES AND CAN TRIGGER THE SENSOR. ACCORDING TO HER, AS THE WEATHER WARMS UP, THE PROBLEM SHOULD GO AWAY. IT'S NOW SPRING IN SEATTLE AND THE LOW TIRE PRESSURE INDICATOR CONTINUES TO MALFUNCTION. ELIZABETH HAS IN FACT TOLD ME THAT A WHEEL BALANCE WILL SOLVE THE PROBLEM, WHICH I AGREED TO HAVE DONE AND PAID OVER $100 THINKING IT WILL SOLVE THIS ANNOYING ISSUE. BUT TO MY DISAPPOINTMENT, SHE WAS WRONG AND THE PROBLEM HAS NOT GONE AWAY.