NHTSA Complaint #10863623 — 2012 FORD FIESTA

I OWN A FORD FIESTA 2012, I HAVE TAKEN GOOD CARE OF IT. DRIVEN IT WELL CHECKED IT OFTEN AND NEVER CRASHED IT. I BOUGHT IT IN MARCH 2014, GOT A LETTER LATER STATING THE TRANSMISSION ISSUE AND WARRANTY EXTENSION TILL 100K. NOW THAT MY CAR IS HAVING PROBLEMS I TOOK IT IN, IT SHUTTERS AND DOESN'T ACCELERATE WELL AND MAKES A REALLY LOUD NOISE WHEN DRIVING. I HAVE ALMOST CRASHED SEVERAL TIMES DUE TO MALFUNCTION WHEN GOING FROM STOP TO GO OR TRYING TO ACCELERATE ON THE FREEWAY. I DO NOT FEEL SAFE IN THE CAR WHAT SO EVER AND AM SCARED TO DRIVE IT AGAIN UNTIL THE ISSUE IS COMPLETELY GONE. THIS CAR IS NOT SAFE AT ALL. AT TIMES I HAVE HAD A HARD TIME GOING FROM A STOP SIGN. I WOULD STOP AND THEN WHEN I AM ABLE TO GO MY CAR JERKS BACK AND REFUSES TO ACCELERATE. I DO NOT ABUSE MY CAR, I DRIVE SPEED LIMIT AND ONLY ON PAVED HIGHWAYS AND STREETS. I HAVE READ MANY CASES CONCERNING THIS ISSUE IN THIS CAR AND SO I KNOW THE TRANSMISSION IS AT FAULT AND IT IS A MANUFACTURER PROBLEM NOT THE DRIVERS. FORD HAS RECALLED THE CLUTCH AND TRANSMISSION BUT NOW STATES THEY CANT FIX MY TRANSMISSION UNDER WARRANTY ONLY THE CLUTCH. I DID NOT CAUSE THE TRANSMISSION TO MALFUNCTION I SHOULDNT HAVE TO PAY FOR THEIR PROBLEMS AND FAULT. I WANT FORD TO EITHER REPLACE MY TRANSMISSION FOR FREE OR JUST BUY THE CAR BACK. I DO NOT FEEL SAFE DRIVING IT AND PUTTING MY LIFE AND OTHERS AT STAKE, HAVING NO CONTROL OF MY CARS JERKY MOVEMENTS AND HAVING IT STALL ON ME EVEN THO IT IS A AUTOMATIC CAR. I OFTEN FEEL LIKE I AM DRIVING A MANUAL CAR THAT I HAVE NO CONTROL OFF, IT IS SCARY! I DO NOT FEEL SAFE AT ALL AND AM CONSTANTLY IN FEAR DRIVING IT FEELING LIKE IT MAY BREAK ON ME ANY SECOND AND CAUSE A CRASH HARMING ME AND POSSIBLY OTHERS. IT IS CURRENTLY AT THE DEALERS AND I AM TRYING TO CONTACT FORD ABOUT MY TRANSMISSION BUT I WILL NOT PAY 4000 DOLLARS FOR A NEW TRANSMISSION WHEN I AM NOT AT FAULT HERE.