NHTSA Complaint #10863501 — 2005 TOYOTA COROLLA

I OWN A 2005 TOYOTA COROLLA. THIS WEEK I NOTICED THAT MY AIR CONDITIONER WAS BLOWING HOT AIR. WHEN I HAD IT LOOKED AT BY A MECHANIC, I WAS TOLD THAT DEBRIS GOT INTO THE CONDENSER AND DAMAGED IT, REQUIRING A REPAIR. I RESEARCHED THE PROBLEM AND DISCOVERED THAT TOYOTA ISSUED TECHNICAL SERVICE BULLETIN AC002-06 "LOWER GRILLE MESH PROTECTION COVER," WHICH ACKNOWLEDGES THAT THE FAILURE TO INCLUDE A PROTECTION COVER NEAR THE MESH GRILLE HAS CAUSED DEBRIS TO GET INTO THE AIR CONDITIONER CONDENSER, AND THEREBY DAMAGING IT. TOYOTA HAS INCLUDED THE GRILLE PROTECTION COVER IN SUBSEQUENT TOYOTA COROLLA MODELS, BUT IT REFUSES TO ADD THE COVER TO THE OLDER MODELS OR REIMBURSE CUSTOMERS FOR THE EXPENSE IN REPLACING DAMAGED CONDENSERS THAT HAVE RESULTED FROM THIS DESIGN DEFECT. TOYOTA ISSUED TECHNICAL SERVICE BULLETIN AC002-06 "LOWER GRILLE MESH PROTECTION COVER