NHTSA Complaint #10863057 — 2009 JEEP WRANGLER

TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. WHILE DRIVING AT A VERY LOW SPEED, THERE WAS AN ABNORMAL NOISE COMING FROM THE GEAR SHIFTER AS IT INDEPENDENTLY SHIFTED OUT OF THE FIRST GEAR. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION ASSEMBLY AND MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.