NHTSA Complaint #10862972 — 2013 LINCOLN MKZ

I AM A 66 YR OLD WOMAN WHO GOT INTO HER CAR AT MIDNITE FOR A LONG RIDE HOME AND AS I PRESSED MY START BUTTON NOTHING HAPPENED! THE LIGHTS, THE RADIO AND THE COLD AIR WAS BLOWING BUT IT KEPT GIVING ME THE MESSAGE TO PRESS THE START BUTTON.I WAS ON A DARK STREET LEAVING A FRIENDS HOME AND MY CAR WOULD NOT START. I HAD TO CALL A TOW TRUCK AND THEY PROCEEDED TO TRY TO JUMP START MY CAR BUT IT WOULD NOT GO INTO NEUTRAL SO HE COULD PUT IT ON HIS FLAT BED.AFTER 1 HOUR HE MANAGED TO GET IT ON THE FLAT BED AND TAKE TO THE DEALER.AT FIRST THEY THOUGHT STARTER OR ALTERNATOR BUT INSTEAD IT WAS PART OF A BULLETIN THAT WAS OUT REGARDING THIS PROBLEM. I HAVE HAD 5 RECALLS ON THIS CAR AND THEN I WAS STRANDED AT MIDNITE. IS THIS A RELIABLE CAR FOR A SENIOR CITIZEN? I HAVE HAD THIS CAR EXACTLY 1 YEAR AND HAVE HAD MORE PROBLEMS THEN ALL THE JUNK CARS I HAVE OWNED IN PREVIOUS YEARS. I WANT TO TRADE IT IN FOR ALL THE AGGRAVATION THIS CAR HAS COST ME. ARE THERE MORE RECALLS COMING??? SHOULDN'T I BE REIMBURSED FOR THIS TROUBLE? WHY DID I HAVE TO PAY $99 TO HAVE MY CAR FIXED? ANSWERS PLEASE!!!