NHTSA Complaint #10862928 — 2001 CHEVROLET IMPALA

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Fire

Complaint Details

ODI Number 10862928
Vehicle 2001 CHEVROLET IMPALA
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 149,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I WAITED FOR RECALL PARTS (IGNITION AND OIL LEAK) AND HAD THEM COMPLETED 4/13/16. ON 4/22/16 MY CAR STARTED SMOKING COMING OFF THE FREEWAY, I PULLED OVER AND THE ENGINE STALLED, PEOPLE YELLED TO GET OUT IT WAS ON FIRE. THE FIRE STARTED IN FRONT OF ENGINE AND PROCEEDED THOUGH ENGINE COMPARTMENT BURNING ALL PLASTICS AND WIRING. DEALERSHIP SAYS I'M RESPONSIBLE FOR THE DAMAGE SINCE I DIDN'T HAVE FULL INSURANCE COVERAGE. HOW CAN THAT BE, MY CAR WAS FINE UNTIL THEY WORKED ON IT. DEALERSHIP WAS ALSO VERY RUDE AND CONDESCENDING. I HOPE ALL CHEVROLET DEALERS AREN'T THE SAME. I GAVE DEALERSHIP 7 DAYS TO RESOLVE THE PROBLEM, HOWEVER THEY BASICALLY TOLD ME NO ONE CAN HELP ME. I ALMOST BURNED UP IN THIS VEHICLE.

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